Details
Tuesday 20th May 2025
Stormont Hotel, Belfast, BT4 3LP
Afternoon Session:
13.30 Registration, Networking & Refreshments
14.00 Chair Welcome
14.05 Trade Stands
14.20 Understanding the LCA
- Origins
- Purpose
- Relevance
14.40 The End User Right to Complain
- Complaints process
- Purpose
- Examples
15.00 Coffee
15.20 Title TBC
by George McCracken HSCNI
15.50 Requirements for Competence
- Service providers
- Service users
16.05 Faking It
- Exposing false claims
- Taking action
- Staying vigilant
16.20 Title TBC
by Kyle Carrick HSENI
16.40 Q & A
17.00 Chair Summary and end of formal programme
The LCA reserves the right to amend speakers and presentations of events if circumstances dictate.
The views and opinions expressed in the event are solely those of the speakers and do not necessarily represent those of LCA.
Join us as a TRADE STAND SPONSOR:
Trade stand bookings come with two delegate passes for your representatives, presentation time at the start of the day AND advert space in the event delegate pack.
See the event Booking Form for full details & bookings!
CLICK HERE for the FULL PROGRAMME & BOOKING FORM (PDF)
END USERS: JOIN US FOR FREE!
End Users and Public Sector delegates, please enter 'END USER' in the Notes box on the booking form.
Pricing below for LCA Members and Non-member service providers.
Limited spaces available for these groups.
Pricing
Type |
Price |
VAT |
Total |
|---|---|---|---|
Member |
£ 45 |
£ 9.00 |
£ 54.00 |
Non-Member |
£ 65 |
£ 13.00 |
£ 78.00 |
Venue
Stormont HotelUpper Newtownards Road
Belfast
BT4 3LP
United Kingdom
Room: Ballroom